Terms & Conditions

Welcome to Green Agro.

These Terms & Conditions govern your access to and use of the Green Agro website, products, services, and online shopping platform. By accessing or using our website, you agree to these Terms & Conditions. If you do not agree with any part of these terms, please do not use the website or place an order.

1. About Green Agro

Green Agro is an agriculture-focused eCommerce platform providing agricultural products and farming-related solutions through its online platform.

Our product range may include:

• Seeds
• Fertilizers
• Crop nutrition products
• Micronutrients
• Crop protection products
• Bio and organic products
• Agricultural equipment
• Farming essentials
• Other agriculture-related products

Product availability may vary from time to time.

2. Eligibility

To use this website and place an order, you must provide accurate and complete information. You agree that:

• The information provided by you is accurate.
• You will keep your account information updated.
• You will maintain the confidentiality of your login credentials.
• You will not use another person's account without authorization.
• You will use the website only for lawful purposes.

3. Product Information

We make reasonable efforts to provide accurate product information, including product name, description, brand, pack size, composition, specifications, images, price, availability, and usage information. However, product packaging, labeling, specifications, appearance, or manufacturer information may change from time to time.

The actual product packaging received may differ slightly from images displayed on the website.

For agricultural products, customers should always read and follow the manufacturer's label, instructions, dosage, application method, safety precautions, storage instructions, and applicable regulatory requirements before use.

Green Agro does not recommend using any product in a manner contrary to the manufacturer's instructions.

4. Agricultural Product Disclaimer

Agricultural results can depend on several factors, including crop variety, soil condition, weather, irrigation, pest and disease pressure, application method, dosage, timing, farming practices, and local environmental conditions.

Therefore, product information or general farming information available on the website should not be treated as a guarantee of a particular crop yield or result.

Customers are responsible for following product labels and obtaining appropriate professional/agricultural advice where required.

5. Product Prices

All product prices displayed on the website are subject to change without prior notice. Prices may be displayed inclusive of applicable taxes, or exclusive of applicable taxes, as clearly indicated on the product or checkout page. The final payable amount will be displayed during checkout.

Green Agro reserves the right to correct pricing or listing errors. If an obvious pricing error occurs, we may cancel the affected order and refund any payment already received.

6. Product Availability

Products are subject to availability. A product appearing on the website does not necessarily guarantee that it will remain available until checkout is completed. If a product becomes unavailable after an order is placed, we may inform the customer, offer an alternative where appropriate, cancel the affected item/order, and/or issue an applicable refund.

7. Account Security

If you create an account, you are responsible for maintaining the confidentiality of your login information. You must immediately inform Green Agro if you suspect unauthorized access to your account. Green Agro will not be responsible for losses resulting from the customer's failure to protect account credentials, except where applicable law provides otherwise.

8. Orders

When you place an order, you are submitting a request to purchase the selected products. After placing an order, you may receive an order confirmation through email, SMS, WhatsApp, or other available communication channels.

An order may be cancelled or rejected in circumstances including product unavailability, incorrect pricing, payment failure, incorrect customer information, delivery restrictions, suspected fraudulent activity, duplicate orders, technical errors, or other legitimate operational or legal reasons.

9. Payment

Payments are processed through available payment gateways or payment methods displayed during checkout. Green Agro does not store sensitive card information such as Card PIN, CVV, or Full card credentials.

Payment confirmation is subject to successful verification from the applicable payment gateway. An order is considered paid only after payment is successfully verified by our system.

10. Cancellation

Customers may request cancellation before the order has entered a stage where cancellation is no longer possible. Cancellation availability may depend on order status, product type, dispatch status, and shipping status. Once an order has been dispatched, cancellation may not be available and the customer may need to follow the applicable return/refund procedure.

11. Shipping and Delivery

Delivery is subject to product availability, customer pincode, shipping serviceability, courier availability, weather, transportation conditions, government restrictions, and force majeure events. Estimated delivery times are indicative and may vary. Please refer to our Shipping Policy for detailed information.

12. Returns and Refunds

Returns and refunds are governed by our Refund & Return Policy. Different products may have different return eligibility depending on product type, condition, packaging, manufacturer restrictions, regulatory requirements, and whether the product has been opened or used. Please review the applicable return conditions before purchasing.

13. Prohibited Use

You must not:

• Attempt unauthorized access to the website;
• Attempt to bypass security mechanisms;
• Upload malicious files or introduce viruses or malware;
• Attempt SQL injection or other attacks;
• Scrape or misuse website data;
• Create fraudulent accounts or use stolen payment information;
• Manipulate prices, coupons, inventory, or order information;
• Abuse promotional offers or interfere with website operation.

We reserve the right to restrict or terminate access where misuse or suspicious activity is detected.

14. Intellectual Property

All website content, including Logo, Brand identity, Text, Graphics, Images, Icons, Layout, Software, Product presentation, and Website design, is owned by or licensed to Green Agro and is protected by applicable intellectual property laws. You may not reproduce, copy, modify, distribute, or commercially exploit website content without written permission.

15. Third-Party Services

The website may use third-party services such as Payment gateways, Shipping providers, Analytics services, Communication platforms, Maps, and CAPTCHA/security services. Use of such services may be subject to their respective terms and privacy policies.

16. Limitation of Liability

To the extent permitted by applicable law, Green Agro will not be responsible for losses resulting from incorrect information provided by the customer, misuse of products, failure to follow manufacturer instructions, delays caused by external service providers, events outside our reasonable control, unauthorized account access caused by compromised customer credentials, or temporary website interruptions. Nothing in these Terms is intended to exclude rights or remedies that cannot legally be excluded.

17. Changes to These Terms

Green Agro may update these Terms & Conditions from time to time. Updated terms will be published on this page with a revised "Last Updated" date. Your continued use of the website after an update constitutes acceptance of the updated terms, subject to applicable law.

18. Contact Us

For questions regarding these Terms:

Green Agro
Address: Milkat No. 410/A, Near Khandoba Temple, A/P Khandobachiwadi, Tal. Palus, Dist. Sangli – 416303, Maharashtra, India
Phone: +91 9876543210
Email: support@greenagro.com
WhatsApp: +91 9876543210